Handsfree have been helping to keep emergency vehicles, key in the national disaster emergency response system that operates across agencies throughout the UK, running efficiently.

We were asked to provide a 12 weekly electrical service audit for each of the 260 Prime Movers and 78 Incident Response Units which are based through the UK.
The key challenges were:

  • 338 vehicles nationwide
  • Out of hours working with job schedules changing by the hour
  • Required specific detailed training and documentation
  • 48 hour turn around for booking in checks

We also provided a tracking solution that was simple and quick to install in critical emergency service vehicles. Our solution was a specific training program with a trainer traveling the country to train engineers on the installation within a complex system and a dedicated project manager to deal with booking installs and service work.

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